Modernizing an Enterprise Platform

Lead Designer | Co-Researcher | 2 Quarters

Crafting a Mobile Compare Experience

Lead Designer | Co-Researcher | 2 Quarters

Crafting a Mobile Compare Experience

Lead Designer | Co-Researcher | 2 Quarters

Project Background

VoterVoice is a leading advocacy platform that helps organizations connect their advocates with their local, state, and federal lawmakers. The complex and robust platform includes functionality such as legislation tracking, newsletters, text notifications, member polling, and actionable reporting.

Project Background

Restore Hyper Wellness, an award-winning pioneer in the wellness field, has revolutionized the industry by introducing an innovative category of care. Boasting a network of over 100 locations and franchises, Restore offers a diverse range of services including cryotherapy, IV drip therapy, and biomarker assessments. As the company experienced rapid scaling and growth, it sought the expertise of argoDesign to further elevate its customer and user experience across all brand touchpoints.

Project Goals

VoterVoice was founded in 2000 without any major UX or visual design changes since. As the lead designer on this project I was tasked with a visual design overhaul and refresh of their actionable reporting platform. We also took the time during this project to update our menu information architecture to reflect new insights gained from client cards sorts and tree testing.

Project Goals

Research employee, franchise, and customers’ needs to inform Restore’s customer experience strategy. Our deliverables include an initial website expression, a hero flow across major touch points, and a service framework.

Please Note

Strict NDA requirements prevent me from showing most work involved in this project. If you'd like to know more please ask about my design process! 🙂

Please Note

Strict NDA requirements prevent me from showing most work involved in this project. If you'd like to know more please ask about my design process! 🙂

Platform Refresh Press Release

This marketing video was released publicly to highlight changes my team made during our overhaul project.

Platform Refresh Press Release

The first step in our research was to conduct interviews and surveys with stakeholders. An interview with one of YBP's head volunteers gave particular insight into what some of the organization's biggest pain points were. A survey was conducted to examine behavior of potential targets in the Austin area.